Zooomr benefits hugely from their ‘Web 2.0 drama’

Date Published: June 16th, 2007

Ever since I spoke to Kristopher last month, I have believed that they could be in trouble and rather unsurprisingly trouble followed within a couple weeks. Now in fairness to the now famous ‘two-man’ team over at Zooomr the mistakes that forced them into that situation were probably less their fault and rather more circumstantial but that is neither here nor there what matters is how it affected their business.

Since the debacle Zooomr has regained its footing and received rather generous offers from Sun Microsystems, Dell, and most importantly Zoho whom continue to prop up the service as we speak. A big thank you to Zoho for their kindness.

So their business from a hardware and data provisioning perspective is finally ‘ok’ and likely to remain that way over the near-term, however there are still some other major problems with the biggest one being Kristopher himself. Kris is undoubtedly amazing and a great developer but he is only developer. So consider this:

  • What happens to Zooomr when he gets sick?
  • What happens if Kris sprains his wrist and can’t program for a few weeks?
  • When you invest in a company one of the key areas you look at in a knowledge sector is ‘human’ resourcing as without them you have well pretty much nothing. So ask yourself what happens if Kris can’t perform his work for any reason, what happens to Zooomr?

    Lastly I want to point to the title and say the reason for it is this last bit. Looking at Zooomr’s recent traffic which was up 16% in the last month during which their site was largely unavailable for half of it, one has to wonder if the marketing impact of their drama may have given Zooomr increased visibility. No?

    Okay well maybe traffic isn’t a strong enough indicator how about the fact that when you compare February 2007’s number of blog posts about Zooomr to their last 30 days you will find they garnered a 100% increase. Interesting no?

    Maybe some are thinking, well Roger, their Brand must be in dire straits no? Not according to Tony Hung, he points out and articulates exactly what I was thinking regarding their Brand and how they used social media to save it and their company.

    For my own curiousity I will be watching Zooomr for a long time curious about how they will do and how they are doing. If Zooomr performs really well and that is still possible maybe they will make a great case study on how social media can save you or your company from the ‘deadpool’ if handled correctly.

    Zooomr Homepage
    Zooomr Blog

    PS. If you are an amateur photographer you probably want to check out Zooomr as their new features directly target you. If you are like me and you take pictures that you generally want to put on the web then Zooomr may be a good option and worth a look.



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    2 Responses to “Zooomr benefits hugely from their ‘Web 2.0 drama’”

    Thomas Hawk June 18th, 2007 at 6:39 am

    Hi Roger. Thanks for your post on Zooomr. It is amazing the way the community has come together to support Zooomr. We are deeply indebted to so many. Robert Scoble. Zoho. Dell. Sun Microsystems. But even more than these companies and individuals. The Zooomr community is a passionate group of photographers.

    Recently one of our photographers Randyman, on his own nickel printed up 500,000 stickers on our behalf. It’s an amazing thing really. You should check out the video.

    http://blog.zooomr.com/2007/06/16/more-video-greatness-from-randyman/

    Randy is one of many people who believe and care passionately about Zooomr. Zooomr is *not* your typical photo sharing site. We are a site built by and for photographers to make the world a better place for photography.

    We have big plans. We want to open up the world of stock photography to all. We want to create new ways for photographers to sell their work. To share their work. To interact with each other from a social perspective.

    By broadcasting live on uStream. Holding regular live chats with our photographers. Personally answering blogs and interacting directly with our community we are probably the most transparent company in the Web 2.0 space at present.

    When Zooomr marks our 100 millionth photo or our millionth member or any other milestones as we move forward, I believe, it will be because of this community that we are all a part of. And if anything this will be the legacy that Zooomr leaves more than any other. Love the people who use your site. Respect them. Communicate with them. And always work on their behalf with their best interests in mind.

    This is how people like Craig Newmark built craigslist. And this is how Zooomr will survive. The goodwill that Zooomr receives is directly due to the love of the community.

    Thanks again for blogging about Zooomr.

    Thomas Hawk
    CEO, Zooomr

    Roger June 22nd, 2007 at 1:13 am

    Hi Thomas

    Thanks for dropping by and good luck in the future. Sorry about not publishing your comment much earlier, it got caught in my spam filters for some reason…. Hmmm anyway you are de-spamified and hopefully you will drop by again in the future.

    Cheers

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