Customer Support Platform

How Technology Is Helping To Make Customer Voices Heard

We tend to think that the thing that sets a company apart is its intellectual capital or its mighty inventions. But we often forget that doing business is a fundamentally relational operation. Ultimately, all we have as companies is our customers and their attitude towards our brand. What is so striking about the history of […]


A ‘Binge On’ Program Of T-Mobile Breaches Net Neutrality Study By Stanford

As of late, there has been a considerable amount of a discussion encompassing T-Mobile’s Binge On system, which doesn’t tally some video information towards clients’ information arranges. A Stanford scientist, Barbara van Schewick, discharged a study presuming that T-Mobile’s Binge On is “likely unlawful” and damages the FCC’s unhindered internet rules. Prior to the FCC […]


ASUS Launches RT-AC87 Dual-band Wireless-AC2400 Gigabit Router

Following its preview at CES 2014, ASUS is excited to launch the ASUS RT-AC87, the world’s first Wave 2 802.11ac consumer router and the fastest 5 GHz with speeds up to 1.73Gbps. Powered by Quantenna’s award-winning QSR1000 4×4 Multi-User Multiple Input Multiple Output (MU-MIMO) chipset, the ASUS RT-AC87 offers unparalleled speed and range for a […]


Huawei FastConnect Solutions Help Telefonica Boost Fiber Broadband

Huawei, a leading global information and communications technology (ICT) solutions provider, has announced a joint development agreement with Telefonica, a worldwide telecom leader, for the deployment of optical distribution network (ODN) solutions, including the Huawei FastConnect solution. This agreement will allow Telefonica to tackle fiber to the home (FTTH) challenges and to improve fiber deployment […]


Qualcomm Announces First Large-Scale Commercial VoLTE Launch In Japan

Qualcomm Incorporated today announced the first commercial VoLTE launch in Japan. The launch featured a VoLTE solution based on the Qualcomm Snapdragon 800 processor with a fully featured multimode integrated VoLTE modem and IMS software solution that supports SMS, HD voice, video telephony (VT), and single radio voice call continuity (SRVCC), which can be found […]