Nissan is announcing two changes to its senior leadership team for the North American region as the company continues to execute the North America Transformation Plan, revamping its product portfolio to be among the freshest in the U.S. and accelerating efforts to deliver sustainable business performance.
Mark Swenson, currently vice president, Total Customer Satisfaction, is named vice president, Decherd Powertrain Operations, overseeing the organization’s engine production operations. Swenson will report to Steve Marsh, senior vice president, Manufacturing, Supply Chain Management & Purchasing, North America, and be based in Decherd, Tenn. Swenson has been with Nissan since 1989, joining the company as a product engineer. He has served in various engineering and management positions in his 31 years at the company. Swenson replaces Keith Hines, who served as acting vice president at Decherd since March.
James Moss, currently vice president, Chief Customer Satisfaction Officer, Nissan Europe, is appointed vice president, Total Customer Satisfaction, North America. In this role, Moss will report to Nissan North America vice chairman Jérémie Papin and have responsibility for all product safety and customer product quality in the region. Moss began his career as a Nissan graduate engineer in 1996 and has served in roles of increasing responsibility within Nissan Manufacturing UK and Nissan Motor Ltd.
These changes are effective August 1, 2020.
Effective July 15, Jay Cook, currently Vice President, Finance & Administration, Africa, Middle East, India Region (AMI), will rejoin the North America team as Vice President, Finance. Cook will lead the finance functional controllers and accounting teams in the US, Mexico and Canada. Cook has an extensive finance background with leadership positions in AMI, US and Canada, and will report to Papin.
“These changes will improve Nissan’s business, on the engine production side as well as for product quality and finance,” said Papin. “Mark, James and Jay are experienced Nissan employees, and with their leadership will enable Nissan’s next chapter to be successful, especially in these challenging times.”